Kick into Style: Top-Quality Football Jerseys at KooGoal Shop!

Kick into Style: Top-Quality Football Jerseys at KooGoal Shop!


Return and Exchange Policy

Last Updated: January 30, 2024

Thank you for choosing Koo Goal Shop. We are committed to providing you with high-quality football jerseys, and we want to ensure your complete satisfaction with our products. To facilitate a pleasant shopping experience, we have established the following return and exchange policy.

Return Policy:

  • You may initiate a return within 90 days from the date of receiving the product.
  • Returned items must be unworn, unwashed, unaltered, unused, and in resalable condition.
  • Refunds will be processed, excluding shipping fees and handling charges.

Important Notes:

  • Koo Goal Shop is not responsible for any loss of returned items during the shipping process. We recommend using a shipping method with proof of delivery or a tracking number.
  • Currently, we do not provide return labels for international shipments; customers are responsible for the return shipment and associated costs.

Return Process:

  1. Contact our customer service at, providing your order number and reason for return.
  2. Our customer service team will provide you with a return authorization and detailed instructions.
  3. Ship the item along with the return authorization to the specified address.
  4. Upon receiving the return, we will process the refund within 2 to 7 business days. You will receive a notification of the completed refund via email.

Exchange Policy:

  • Currently, we do not offer exchange or price matching services.
  • If you wish to exchange an item, please follow the steps outlined in the return policy and place a new order for the desired product after completing the return.

For damaged items or additional support with returns, feel free to contact our customer service at

Thank you for your understanding and cooperation!

Shopping Cart
Scroll to Top